物流政策
Shipping Policy
Effective Date: 10th October 2024
Thank you for choosing HappinessHarmonyHub. We strive to provide you with the best shopping experience, including fast and reliable shipping. Please read our Shipping Policy carefully to understand how we handle your orders.
1. Shipping Destinations
- We currently ship to Singapore, Malaysia, Indonesia, Thailand.
- If you are located outside our shipping areas and wish to place an order, please contact us at jopolo7899@gmail.com
2. Processing Time
- All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders or a holiday, processing times may be delayed. We will notify you if there is a significant delay in shipping your order.
3. Shipping Methods
- We offer the following shipping methods:
- Standard Shipping: [estimated delivery time, 3-7 business days]
- Express Shipping: [estimated delivery time, e.g., 1-3 business days]
- Shipping costs are calculated at checkout based on the selected shipping method and the weight of your order.
4. Shipping Costs
- Shipping costs are calculated at checkout based on your location and the shipping method chosen.
- Free shipping may be available on orders over $50] Check the website for current promotions.
5. Order Tracking
- Once your order has shipped, you will receive an email with a tracking number and a link to track your package.
- You can also track your order status by logging into your account on our website.
6. Delivery Issues
- If your order does not arrive within the expected delivery timeframe, please contact us at jopolo7899@gmail.com. We will assist you in tracking down your package.
- HappinessHarmonyHub is not responsible for lost or stolen packages after they have been delivered. Please ensure your shipping address is correct at the time of checkout.
7. International Shipping
- For orders shipped outside of Singapore, you may be subject to customs duties and taxes, which are levied once the package reaches your country.
- You are responsible for paying any additional charges for customs clearance. We recommend checking with your local customs office for further information.
8. Returns and Exchanges
- Please refer to our Return and Refund Policy for information on returning or exchanging items.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us:
- Email: jopolo7899@gmail.com
- Phone: 16694994968
- Address: 1 Fraser Street, #03-12 Duo Residences, S189350