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Effective Date: 10th October 2024

Thank you for shopping at HappinessHarmonyHub. We appreciate your business and strive to provide you with the best products. If you are not completely satisfied with your purchase, we are here to help.

1. Returns

• You have 30 calendar days from the date of delivery to initiate a return.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Certain types of items cannot be returned, such as:
  • Gift cards
  • Downloadable software products
  • Some health and personal care items

2. Refunds

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If approved, your refund will be processed and a credit will automatically be applied to your original payment method within a certain amount of days.
• Please note that it may take some time for your bank or credit card company to process and post the refund.

3. Exchanges

• If you need to exchange an item for the same item, please contact us at jopolo7899@gmail.com
• We only replace items if they are defective or damaged.

4. Shipping Costs

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

5. How to Return Your Item

• To return your product, please email us at [Your Contact Email] with your order number and reason for the return.
• We will provide you with instructions on how to send your item back.

6. Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

• Email: jopolo7899@gmail.com
• Phone: 16694994968
• Address: 1 Fraser Street, #03-12 Duo Residences S189350